Privacy Policy

Last updated: June 20, 2026

1. Who we are

This Privacy Policy applies to the website yotochem.com operated by Hefei Youtou New Materials Technology Co., Ltd. ("YotoChem", "we", "us" or "our"), a manufacturer of waterborne polyurethane resins and rheology additives based in Hefei, Anhui, China.

If you have questions about this policy or wish to exercise your privacy rights, contact us at sales@yotochem.com or call +86 13650989678.

2. Information we collect

Information you provide

When you submit our contact or inquiry form, we may collect:

• Name, company name and job title
• Email address and phone number
• Country or region
• Product interest and message content

Information collected automatically

When you browse our website, we may automatically collect technical data such as IP address, browser type, device type, referring URL, pages viewed and approximate location derived from IP. This helps us maintain site security and understand how visitors use our content.

Cookies and similar technologies

We use essential cookies required for basic site functionality. We may also use analytics cookies to measure traffic and improve user experience. You can control cookies through your browser settings.

3. How we use your information

We use personal information to:

• Respond to product inquiries, sample requests and technical support
• Provide quotations, data sheets and commercial correspondence
• Improve our website, products and customer service
• Comply with applicable laws and protect against fraud or misuse
• Send relevant business communications where you have consented or where permitted by law

We do not sell your personal information to third parties.

4. Legal basis for processing

Depending on your location, we process personal data based on one or more of the following grounds: your consent; performance of a contract or steps prior to entering a contract; our legitimate interests in operating and improving our business; and compliance with legal obligations.

5. Sharing and disclosure

We may share information with:

• Authorized employees and agents who need access to perform their duties
• Service providers that host our website, deliver email or provide analytics — under confidentiality obligations
• Regulators, courts or law enforcement when required by applicable law
• Successors in the event of a merger, acquisition or asset transfer, subject to this policy

6. International transfers

As a company based in China serving customers worldwide, your information may be processed in China or other countries where our service providers operate. We take reasonable steps to ensure appropriate safeguards are in place when data is transferred across borders.

7. Data retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, including to satisfy legal, accounting or reporting requirements. Inquiry records are typically retained for up to three years unless a longer period is required by law or ongoing business relationship.

8. Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

9. Your rights

Depending on applicable law (including GDPR, UK GDPR, PIPL and other local regulations), you may have the right to:

• Access, correct or delete your personal information
• Restrict or object to certain processing
• Withdraw consent where processing is consent-based
• Request data portability
• Lodge a complaint with a supervisory authority

To exercise these rights, email sales@yotochem.com. We will respond within a reasonable timeframe as required by law.

10. Children's privacy

Our website and services are directed at business professionals. We do not knowingly collect personal information from individuals under 16 years of age.

11. Third-party links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

12. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect the latest revision. Material changes will be posted on this page.

13. Contact

Hefei Youtou New Materials Technology Co., Ltd.
High-tech Industrial Development Zone, Hefei, Anhui, China
Email: sales@yotochem.com
Phone: +86 13650989678